Recruits and selects providers; locates and recruits providers through formal and informal community channels; conducts home assessments and interviews to identify and select providers; evaluates provider suitability according to agency criteria and relevant regulations.
Supports providers through regular visits and telephone contacts; in consultation with provider, informs, encourages and assists in establishing developmentally appropriate child care techniques and programs; chooses and delivers suitable toy lending and materials from resource supply; arranges delivery of large equipment.
Trains providers directly and indirectly; models, shares and discusses techniques during regular contact; as part of a team, plans, develops, teaches and evaluates agency's formal provider training program; leads and arranges workshops, playgroups and toy libraries; facilitates provider attendance at playgroups, community courses, workshops and conferences.
Monitors quality of home child care according to regulations of the Ontario Day Nurseries Act(DNA); conducts safety checks; ensures safety, nutritional, developmental and emotional needs of all children are met; works with providers to address identified concerns; terminates contractual arrangement when necessary.
Administers informational documentation; maintains family and provider files with all required reports and notes; supplies periodic statistics and computer data; selects appropriate or requests special payment rates for each child's care; checks attendance record for payment; monitors supply of equipment in provider homes.
Works with parents and families to ensure appropriate placement and support; assesses child, family and provider needs through initial contact, intake interview, pre-placement visit and subsidy referral, if required; maintains ongoing parental contact; assesses and discusses child's developmental progress; offers information and service referrals including camp; arranges alternative care; assists in resolving concerns, conflicts and crises arising between parent and provider to facilitate smooth functioning of the child care arrangement. Facilitates parent education groups.
Participates as a team member in program and agency work; attends regular staff and board committee meetings and prepares minutes periodically; purchases program supplies; responds to general inquiries and makes service referrals; assists with agency publications ; organizes special events such as Provider Dinner, Annual Picnic, March Break/Christmas activity days.
Maintains community relationships and currency of knowledge; maintains good working relationships with community child care and related services and government officials; represents agency on community bodies and liaises with other professionals to meet client needs; maintains own knowledge through informal and formal professional development.
Participates in professional development through education and training, both in-house and external and keeps up to date with developments in the field. Participates in agency activities and staff and committee meetings as required.
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